How do I proceed and who do I contact to have my radiator replaced under warranty?
You can contact your nearest dealer or, alternatively, our after-sales department
What is meant by the term "Connection centre"?
Connection centre is the distance between the centre of the water inlet (flow) and the centre of the water outlet (return).
Are radiators always sold with valves?
Not all. Some product ranges, such as designer ones, have included in the price and packaging the valve/holder kit needed for operation. In most cases, however, they must be ordered and added separately. In our price list, it is always indicated what is included as standard or not.
Can TESI Radiators operate in a one pipe system ?
Yes, they can.
Does the electric heating element for mixed operation increase the output of the bathroom radiator ?
No, electric heater operation is alternative to hydraulic operation. When the electric resistance is on, the radiator valve must be be completely closed. A flow of water through the radiator must be prevented so that the power of the electric resistance is fully dedicated to this heating body only.
What is mixed operation of a radiator?
It is the combined hydraulic + electrical operation of the bathroom heater. When installing the Bath Radiator, the plumber inserts an electric resistance for mixed operation of adequate power into one of the vertex manifolds of the heating body. When the heat generator upstream of the system is not in operation, the Bathroom Radiator can be heated independently by the electric resistance.
Which radiator is suitable for mixed operation ?
Most IRSAP bathroom radiators are suitable for mixed operation. The Data Sheet of models compatible with mixed operation shows a column labeled" Mixed Operation (watts)" in which the power of the electrical resitence to be matched to that specific model is entered. Bathroom radiators that do not carry this indication are not suitable for mixed operation.
What RAL does the IRSAP color code xx correspond to ?
Code xx does not match the international RAL table. It is a powder mixture assembled to our specification.
What is the valve at the top of my radiator for?
Each radiator, connected to a boiler or a heat pump, is equipped with a vent valve always located at the highest part of the heating body. This element is used to remove any air formed inside the heating system and the radiator itself. To see how to do this look at the guide how to vent a radiator at this link: https://www.irsap.com/en/support-en/irsap-consiglia-3/2096-how-to-vent-radiators